Are you interested in joining our Springs at Sunfield community? We know you’ve got questions, so we created this page to address those we get asked most often. If you don’t find what you’re looking for, reach out to talk with one of our helpful team members.
Our Courtyard apartments are located on the first-floor level, our Overlook homes are on the second-floor level.
What are your application qualifications?
To become a resident at Springs at Sunfield every applicant must meet the following rental qualifications:
Must make 3x the rent
Must have no evictions
Must have good rental history
Must not have a criminal background history
How are requirements for leasing an apartment home verified?
Every resident at Springs at Sunfield must undergo a credit and criminal background screening. Every residents rental history and employment will be verified as well. More information about our screening criteria is available from the leasing center.
Do you have townhomes, and are they located on one level or two?
Our two-story buildings have townhome style entrances with the apartment all on one level.
What is parking like?
Each home includes one (1) assigned space as part of the lease agreement. We also have additional detached garages available to rent per month.
What does Concierge mean?
Apartment homes designated as Concierge indicate that upgraded amenities such as oval soaking tub(s), a double door refrigerator, backsplash kitchen tile, gray plank floors and more are included in your home. Exclusions apply to studios on select upgrades.
What does Smart Home mean?
Smart Home means your home will include a Vivint technology package that includes a video doorbell and keyless entry, plus lights, camera and thermostat all controlled on one flatscreen tablet.
What lease terms do you offer?
When you create a quote on our website, you will see available lease terms and the pricing for each one when selected.
What are your occupancy qualifications?
Studio — maximum of 2 occupants
1 Bedroom — maximum of 3 occupants
Two (2) Bedroom — maximum of 5 occupants
Three (3) Bedroom — maximum of 7 occupants
Are you pet-friendly?
Yes!We allow two pets per home, with the exception of service animals, and do not have any weight restrictions. To learn more about our pet-inspired amenities and breed restrictions,visit here.
Current Springs at Sunfield Residents
Is renters insurance required for residents?
You do not need to take any action to sign up for renter’s insurance. We will automatically enroll you in the Get Covered Master Policy program. This program satisfies our insurance requirement and provides up to $10,000 in content coverage for your belongings. It’s one less thing to worry about during your move! If you would like to us a third-party insurance company you are welcome to. Please contact our office for more information.
What happens if I am locked out of my apartment home and can't get back in?
In the event of a resident lockout, during business hours, residents can always come up to the office or call our office for our team to open the door to your home.
Should your lockout occur after business hours, there is a $50.00 lockout fee charged back to the resident for our on-call maintenance team member to come out on site and open your front door. Residents are required to provide proof of identification for entry into their home.
How do I place a service request for my home?
Great question! There are two ways for you to contact our team to address any maintenance issue you are experiencing. 1.) You can contact our leasing office directly so our team can place the service request in the system for you. 2.) Our online resident portal, Active Building, will allow you the ease of placing service requests online even after office hours. In the event of an emergency, such as a fire, flood, Ac not working, refrigerator not working, please contact our office directly and you will be prompted for on-call maintenance.
Can I transfer to another unit?
Absolutely! We love finding solutions for our residents. There may be limits based on available apartments and the timeframe in which you wish to transfer, however. Call the office for details and options. Please note that if you transfer during your current lease, there is a transfer fee of 75% of your rent owed at the time of signing the transfer paperwork.
Not Finding What You’re Looking For?
We’re eager to help and answer any questions that aren’t covered on this page.
As a resident of Springs Premium Apartments, you can expect:
Chef inspired kitchens
Top-notch amenities for your active lifestyle.
Unique townhouse design surrounded by beautiful grounds.
Superior and friendly customer service.
Quality and attentive maintenance team.
An unbeatable 5-star living experience. Your feedback is always welcome & appreciated.
Our Pledge To You
We choose to deliver great customer service and we will listen when you feel that we've missed the mark. We expect you to hold us to this pledge.
We will be proactive to anticipate your needs and exceed your expectations
We need your feedback (positive and negative) and promise to always listen
We will get to know you as an individual and will treat you with respect
We will earn your trust, and work hard to keep it
If we do not meet your expectations within 30 days of your move to our community, we will release you from your lease*
* Any issues should be reported to your property team immediately, and we will do everything in our power to rectify the situation. If for any reason you still choose to leave, written notice will be required and we request that you share an explanation with the Property Manager so we can work to avoid the same situations in the future. This process must be completed, and you must vacate the premises and return your keys before the close of business on the one month anniversary of your move-in date. All final charges will be assessed per standard policy, and your deposit (up to the standard unit amount) will be surrendered. For more information, please contact your property team.
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Your Pets