Greenfield Highlands FAQs

Absolutely! We love finding solutions for our residents. There may be limits based on available apartments and the timeframe in which you wish to transfer, however. Call the office for details and options. Please note that if you transfer during your current lease, there is a transfer fee of 75% of your rent owed at the time of signing the transfer paperwork.

1.) You can contact our leasing office directly so our team can place the service request in the system for you. 

2.) Our online resident portal, Active Building, will allow you the ease of placing service requests online even after office hours. 

In the event of an emergency, such as a fire, flood, AC not working, refrigerator not working, please contact the emergency maintenance number provided to you during move-in and noted on Active Building. 

In the event of a resident lockout during business hours, residents can always come up to the office or call our office for our team to open the door to your home.

Should your lockout occur after business hours, there is a $50.00 lockout fee charged back to the resident for our on-call maintenance team member to come out on site and open your front door. Residents are required to provide proof of identification for entry into their home.

In Wisconsin, we are required to work off a re-rental policy. When you turn in keys early, we will begin marketing your apartment for a new resident to move in immediately. As soon as a new resident moves in, you are no longer responsible for the lease or rent on the apartment home. Until that point, you are responsible for rent on your apartment home and utilities until the end of your lease.

We require 60 days' notice to vacate for all leases. If your entered 60 days notice goes beyond your lease, you will pay the prorated month to month.